Bring Your Own Device (BYOD) Overview by Visible

What is Bring Your Own Device (BYOD)?

BYOD is a program where you, as a new member, brings your own device(s) when you switch to Visible. This program offers deals and a seamless way to get started with Visible.

Before you BYOD

Before you BYOD to Visible, please keep in mind:

Always check your IMEI in the compatibility checker to be 100% sure your phone is BYOD compatible.
Whether iPhone or Android, your phone needs to be unlocked before you can enjoy the Visible life.
- If you're paying for your phone in monthly installments, it is probably locked and will need to be unlocked by your carrier to be compatible.
- Why some devices are not compatible: Phone manufacturers enable certain settings and software for the phone to work with Visible. Each device is unique and compatibility is dependent on a lot of factors including things like hardware and software.
Any device you purchase from our shop is compatible with our Network.
- You can even trade-in the device you have towards the purchase of a new device.
You are not required to purchase a device from our shop.
You can choose to port-in your phone number whether you bring your own phone or buy a phone from us.
- Note: Users can bring their phone number before and after activation.

Ready to BYOD?

Make sure your phone is compatible by using our Compatibility Checker.
If your device is compatible, then you are ready to choose a plan and place an order
- If you ordered a pSIM, wait until you receive your SIM, then activate.
- If you decided to activate with eSIM, download the eSIM, then active your Visible service.
Download the Visible App and start your activation.

Note: If your current device is not compatible with Visible services, then head on over to our store and purchase a device/phone that fits your needs and see if another one of Visible's deals (not BYOD) can be applied to your account.

If you need assistance, feel free to reach out to the Care team through the Visible app or chat online.